FAQs

Ramco sells surplus equipment for businesses and government departments. We source quality items from organisations across the UK and make them available to bidders like you through our regular Ramco auctions.

From industrial machinery and tools to furniture and electronics, our auctions feature a wide range of surplus assets that have been professionally collected, assessed, and, where needed, refurbished.

While auctions are our main sales channel, we occasionally offer direct sales on select items. Every item we sell has been part of a responsible, managed process — giving you access to fantastic equipment while helping reduce waste.

Prior to being able to bid on our auctions, you need to create an account with Bidspotter. After registering, locate the auction you're interested in and sign up to bid. During this process, you’ll be asked to provide your delivery address and confirm that you’ve read and accepted the auction’s terms and conditions. Once registered, you’ll be able to place bids on any items within that auction.

We charge a buyer’s premium and VAT on all items sold at auction. To help you understand the total cost of your purchase (excluding shipping), please use our Auction Fee Calculator. It gives a clear breakdown of what you’ll pay based on your winning bid.

Once the auction ends, you'll receive a sales order listing the lots you've won, along with an email outlining the next steps. After payment is received, your order is passed to our warehouse team to be picked, consolidated, and packed. Delivery charges are then calculated based on the final weight and dimensions of the consignment, and we’ll provide a quote accordingly.

Parcels are shipped via Parcelforce’s 24-hour service. For pallet deliveries, we typically use a 3–5 working day economy service. If you require a faster pallet delivery, next-day options may be available depending on your UK location — please contact our sales team for more details.

Yes, we do combine shipping. Once you receive your sales order, our warehouse team will pick and consolidate your lots into as few consignments as possible to help minimise delivery costs.

We accept VISA and Mastercard debit/credit cards (up to £5,000) and bank transfers. A payment link will be included in your sales order email, along with our bank details if you prefer to pay via transfer. We’re also happy to process payments over the phone if that’s more convenient for you.

We help organisations reuse their surplus assets by giving them a new home. Our seamless service means our clients clear space, promote reuse and maximise financial return — all without hardly lifting a finger.

From collection, transport and storage to marketing and resale, we can take care of everything if needed, so you don’t have to - leaving you to get on with running your business. Our service is flexible, compliant, fully auditable, and it removes all liability - giving you complete peace of mind.

Assets are generally resold through our online auctions, but we also utilise direct sale methods for select assets to help home in on the audience and find the right buyer.

When we're handling a full site clearance, we work with several trusted partners to take care of anything that can't be sold but still has value, providing you with a higher return and giving you a full solution.

Ramco makes the process simple from start to finish.

Whether it’s an onsite sale, warehouse clearance, equipment upgrade, relocation, or just a quick asset sale for cash, we provide a bespoke service to meet your specific needs. Our goal is to make the journey seamless and hassle-free for you - while helping you get the best results.

The process starts with you providing some details of the project you’re working on and assets you’d like to sell. Then, depending on your needs we can either:

• Hold a sale from your site
  • Our team will come to site and catalogue/photograph the assets for you, or we can send you a lotting form if you’d like to do it yourself.
• Collect the goods (charges may apply) if you need them taking away and prepare them for sale at our site in Skegness. Alternatively, you can arrange transport yourself.

Our flexible approach means we’ll adjust the revenue share in line with the work you’d like us to look after.

We only win when you do. 

With our revenue share approach, you receive a financial return from each sale, and once your assets are sold, there’s no liability left with you. After the auction, you’ll receive a self-billing invoice with a full breakdown of the results. Payment is made in line with the agreement we set up with you. If anything doesn’t sell the first time around, we’ll automatically list it in a future auction to give it another chance.

We’ll send you a full sales report by the 5th working day of the following month, showing all items sold and the amounts achieved. You’ll then receive your share of the sales revenue within 30 days after the end of the month in which the sale took place.

That said, we understand that 30+ days can feel like a long wait, especially when factoring in the time it takes for assets to arrive, be processed, and go through auction. We are currently working on shortening this timeline as part of improving the overall client experience.

We’re always happy to discuss timelines with you at the start of a project to make sure it works for everyone involved.

From cranes and flight simulators to vehicles and boats, there isn’t much we haven’t handled over the years. Ramco has experience selling a wide range of equipment for auction, including:

• Commercial vehicles (e.g., trucks, vans, tractors)
• Plant and machinery (e.g., forklifts, excavators, lathes)
• Industrial equipment
• Catering and foodservice equipment
• Audio-visual equipment
• Energy and utilities equipment
• Medical and laboratory equipment

Got something to sell that’s not on the list? Let us know!

If an item doesn't sell in the initial auction, Ramco will include it in future auctions until it does. This approach ensures that assets have multiple opportunities to reach potential buyers. 

Our fees are structured as a revenue share, which will be agreed upon with you prior to your equipment being listed in a Ramco auction. This arrangement may also include other costs, such as collection of your assets, manpower for asset removal, or partner involvement, if required. 

Yes, reserves can be set on auction items to ensure they aren’t sold below a minimum price.

We’ll always give you honest advice and if a reserve is too high, it can put buyers off. The first auction usually brings in the best offers, so we’ll work with you to set a realistic reserve that gives your item the best chance at selling well. It’s in everyone's interests to get the best price for your assets at auction.

Reserves must be agreed before the auction goes live and cannot be changed once bidding has started. 

We usually sell assets on behalf of our clients, however depending on your needs and the equipment's value, we may purchase it directly.

Please note that direct purchases are not our standard practice and are evaluated on an asset-by-asset basis. 

Yes, Ramco can arrange to collect your equipment. Collection costs are worked out on a case-by-case basis, and we’ll always discuss and agree this with you beforehand.

If you prefer to deliver the equipment to Ramco yourself, that’s absolutely fine. We’ll also adjust the revenue share, so you receive a higher percentage. 

Ramco offers flexible solutions tailored to our client's needs, including on-site auctions. This allows you to sell equipment directly from your location, minimising disruption and transportation costs.